EDUCATION
Southern New Hampshire University Manchester, NH
Bachelor of Science in Fashion Merchandising Management Class of 2019
Minor: Social Media Marketing
Cum Laude | President’s List
Florence University of The Arts Study Abroad, Florence Italy Spring 2018
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Developed additional merchandising and fashion expertise while interning in an Italian boutique
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Attended both Paris and Milan fashion weeks to increase knowledge of upcoming trends
PROJECT EXPERIENCE
Trend Forecasting Project Spring 2017
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Utilized WGSN, primary research, and secondary research to forecast a Fall 2018 trend for members of Generations Y and Z in New England relating to Timberland company, providing suggestions to increase sales
Social Media Marketing Strategy Fall 2018
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Analyzed social media and KPIs for Something New Bridal Box and its competitors to create a new social media strategy and campaigns utilizing a detailed content calendar and SMART goals
Social Media Marketing Campaign Spring 2019
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Worked on a team to spread awareness through social media and events to promote a campus-wide campaign to combat stress and negative feelings
EMPLOYMENT EXPERIENCE
Account Manager July 2022-Present
Barbara James Showroom, Los Angeles, CA
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Manages wholesale accounts for 13 states
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Manages Instagram account
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Assists in showroom operations
Social Media Marketing Manager November 2021-Present
Shop Redemption, Los Angeles, CA
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Plans, executes, and measures success of Instagram posts, Stories, and Reels
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Setting up a Shopify site to expand the shop to a broader audience
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Assists in on-site photoshoots
Bartender November 2021-Present
Buffalo Wild Wings, Glendale, CA
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Follows strict food and beverage handling guidelines
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Efficiently make and serve drinks for a 29 seat bar, as well as provide beverages for the entire restaurant
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Ensure guest experience exceeds expectations through creating a relationship with each guest and anticipating needs.
Bartender
110 Grill, Saugus, MA June 2021-October 2021
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Provided excellent customer service in a fast-paced high-volume restaurant
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Worked as part of a successful team sharing a small space
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Prepared and served alcoholic beverages abiding by all local and federal liquor laws
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Maintained advanced safety standards to abide by local and state COVID related requirements
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Performed opening and closing duties
Bartender/Server
Anthony’s Coal Fired Pizza, Reading, MA September 2019-June 2021
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Maintain in depth knowledge of the menu and operations to be able to make recommendations, properly troubleshoot and solve any issues, and answer guests’ questions.
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Maintain a clean and sanitized work environment.
First Assistant Manager (2019-2020), Second Assistant Manager (2016-2019)
Zumiez-Manchester, NH September 2016 - March 2020
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Determined, assigned, and provided feedback for weekly projects for associates and managers.
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Took a leadership role in sales associate and second assistant manager development including but not limited to: teaching to sell, teaching to manage, teaching loss prevention skills, teaching merchandising skills, recognizing accomplishments, and providing feedback when needed.
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Made visual merchandising decisions to emphasize the current trends and make top selling products stand out, as well as making the store easy for customers to shop.